At Shah Gems, we value the trust you place in us. We are committed to maintaining the highest standards for secure transactions and the absolute privacy of your personal information.
Our Data Promise: We respect your privacy as much as we value your business. Shah Gems will never sell, rent, or trade your personal data to third parties for their marketing purposes.
To provide a seamless shopping experience, we collect personally identifiable information (such as your name, email address, phone number, and shipping address) when you create an account or place an order. While you may browse our collections anonymously, registration is required to process transactions and provide order updates.
Your information is used to fulfill your requests and enhance your experience. This includes:
Processing and delivering your jewelry orders.
Troubleshooting technical issues and protecting against error or fraud.
Measuring interest in our natural gemstone collections to improve our designs.
Sending curated offers based on your previous interests (only if you have opted in).
Using your IP address to diagnose server issues and ensure a fast, secure browsing experience.
Shah Gems uses "cookies"—small data files stored on your browser—to remember your preferences and recognize you on return visits (such as keeping items in your shopping cart). These cookies do not contain personally identifiable information and are used solely to improve website functionality and ease of use.
We implement industry-standard security protocols to protect against the loss, misuse, or alteration of the information under our control.
Secure Servers: Whenever you access or change your account details, we utilize secure server technology.
Data Protection: Once your information is in our possession, we adhere to strict internal guidelines to prevent unauthorized access.
We believe in "no-pressure" communication. You have the right to opt-out of receiving non-essential (promotional or marketing) communications from us at any time. Every marketing email we send includes a simple "Unsubscribe" link, or you may update your preferences in your account settings.
Our privacy policy is subject to change to stay aligned with global data protection laws. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions regarding your privacy or how your data is handled, please reach out to us directly.
